Returns & Exchanges
At Hairlust, we want you to be completely satisfied with your hair care journey. If you are not happy with your purchase, you can return unopened products within 30 days of receipt for a full refund.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unused, unopened products in their original packaging to ensure they are protected during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing